📍 Bellflower, CA🕒 Mon–Sat 7:00 AM – 8:00 PM
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Frequently Asked Questions

Everything you might want to know before booking your first appointment.

Are you licensed and insured?

Yes. Thermo HVAC Services holds an active California C-20 contractor license, EPA Section 608 Universal certification, and carries full general liability and workers compensation insurance. We can provide a certificate of insurance on request.

How quickly can you come out?

For most requests in Bellflower and adjacent cities, we offer same-day or next-day service. Emergency no-cool or no-heat calls are prioritized and typically handled within 2–4 hours.

Do you charge for estimates?

Replacement estimates are always free. Diagnostic repair visits carry a modest service fee that is fully waived when you approve the recommended repair.

What brands do you service?

All major brands, including Carrier, Trane, Lennox, Rheem, Goodman, York, Bryant, American Standard, Mitsubishi, Daikin, LG and Fujitsu.

Do you offer financing?

Yes — we partner with several lenders to offer 0% APR promotional plans and long-term low-interest financing on approved credit.

Do you provide written warranties?

Every installation is backed by our written workmanship warranty plus the manufacturer parts warranty, which is up to 10 years on qualifying equipment.

What are your business hours?

We are open Monday–Saturday 7:00 AM – 8:00 PM. Emergency service is available outside business hours by phone.

Are your technicians background-checked?

Yes. Every technician is drug-tested and background-checked before wearing our uniform.

Do you follow safe practices in my home?

Absolutely. Our team wears shoe covers, places drop cloths on flooring and cleans up thoroughly after every visit.

How do I pay?

We accept all major credit cards, checks, ACH transfers and financing. Payment is not due until the work is complete and you are satisfied.

Can you help with utility rebates?

Yes — many high-efficiency systems qualify for SoCalGas and SCE rebates. We prepare and submit the paperwork for you.

What if I need help outside your service area?

Give us a call. If we cannot help, we will gladly refer you to a trusted contractor in your area.

Still have questions?

Call us — we love talking HVAC and there are no dumb questions.

Call +1 (916) 573-4690